Winter Garden Care – Protecting Your Landscape Through the Cold

Winter Garden Care

Winter Garden CareWinter landscapes can be beautiful, but beneath the frosty surface, plants face real stress. Cold temperatures, icy winds, and hungry wildlife all create challenges that, if ignored, can cause lasting damage. With proper winter garden care, you can protect your plants and ensure it emerges healthy and vibrant in spring.

Winter Garden Care – Common Landscaping Challenges

Frost and Freeze Damage

Sudden temperature drops can rupture plant cells, especially in buds, flowers, and tender new growth, leading to browning, wilting, or loss of blooms. Early-blooming shrubs such as hydrangea, camellia, and witch hazel are particularly vulnerable, as their developing buds are exposed before the weather fully stabilizes. Protecting these plants during cold snaps can help preserve their seasonal display.

Desiccation (Winter Burn)

Desiccation, or winter burn, occurs when evergreens lose moisture through their leaves during cold, windy weather while frozen soil prevents their roots from replacing it. This moisture imbalance leads to browning, scorched, or dried-out foliage. Plants like boxwood, rhododendron, and hollies are especially susceptible and often show damage by late winter or early spring.

Snow and Ice Breakage

Snow and ice breakage happens when heavy accumulation weighs down branches, causing them to bend, crack, or even split trunks, and in some cases flatten entire shrubs. Upright arborvitae, multi-stemmed evergreens, and ornamental grasses are particularly prone to this type of damage due to their structure and flexibility. Protecting or gently clearing these plants after storms can help prevent long-term harm.

Animal Damage

Animal damage occurs when deer, rabbits, and rodents feed on bark, buds, and stems during winter, a time when natural food sources are limited. This grazing can weaken or disfigure plants, and in severe cases, even girdle young trunks. Young trees, fruit trees, and broadleaf evergreens are especially at risk and often need protection to prevent lasting harm.

Essential Winter Garden Care Practices

Winter Garden Care1. Mulch for Root Protection

Apply a 2–4 inch layer of mulch (shredded bark, pine needles, or compost) around trees and shrubs before the ground freezes.

Keep mulch a few inches away from trunks to prevent rot.

Mulch stabilizes soil temperature, prevents frost heave, and locks in moisture.

2. Deep Watering in Late Fall

Give trees and shrubs a thorough soaking before the ground freezes, especially evergreens.

Well-hydrated plants withstand winter winds better.

Watering is especially important after dry autumns.

3. Shielding Evergreens

Burlap screens or windbreaks protect boxwood, holly, and rhododendron from drying winds.

Anti-desiccant sprays (applied in late fall) can reduce moisture loss.

Group plantings near buildings or fences for added shelter.

4. Pruning Before Snowfall

Remove dead, diseased, or weak branches in late fall to reduce snow and ice breakage.

Delay major shaping until late winter/early spring when plants are dormant.

Avoid pruning spring-flowering shrubs too early (you’ll lose next year’s blooms).

5. Managing Snow and Ice

Gently brush snow off branches with a broom moving upward — never shake, which causes breakage.

Do not try to remove ice; let it melt naturally.

Use calcium chloride or plant-safe de-icers instead of rock salt, which damages roots and foliage.

6. Protecting Against Wildlife

Wrap young tree trunks with plastic or mesh guards to stop rodent gnawing.

Use deer repellents or fencing around vulnerable shrubs.

Plant deer-resistant evergreens like Thuja ‘Green Giant’ instead of arborvitae where browsing pressure is high.

Plants That Naturally Handle Winter Well

Some plants are naturally better adapted to tough conditions, making them reliable performers through winter’s challenges. Thuja ‘Green Giant’ stands up well to snow, ice, and cold winds, while River Birch (Betula nigra) thrives in wet soils and fluctuating temperatures. Helleborus (Lenten Rose) offers evergreen foliage and late-winter blooms, adding early color when little else flowers. Switchgrass (Panicum virgatum) features flexible stems that bend rather than break under heavy snow. For winter interest and wildlife value, Winterberry Holly (Ilex verticillata) provides bright berries that endure through the cold months.

Bonus: Winter Maintenance Checklist

✔ Mulch around trees and shrubs before ground freezes.
✔ Water deeply in late fall, especially evergreens.
✔ Wrap or shield broadleaf evergreens against windburn.
✔ Prune damaged or weak branches before heavy snow.
✔ Brush snow gently off plants; avoid salt near roots.
✔ Protect young trees with guards from deer and rodents.

Final Winter Garden Care Thoughts

Winter can be tough on landscapes, but it doesn’t have to leave your garden battered. With thoughtful care — from mulching and watering to shielding evergreens and protecting trees — you’ll give your plants the best chance to thrive year after year. Think of winter preparation as an investment: the more you do now, the healthier and more beautiful your landscape will be in spring.

Shade Garden Favorites: Plants That Thrive in Partial Sun

Shade Garden

Shade Garden Basics

Not every corner of the landscape gets bright sunlight, but that doesn’t mean those spaces can’t be beautiful. A shade garden will create cool, calming retreats filled with texture, foliage color, and seasonal blooms. The key is choosing plants that are naturally adapted to lower light conditions.

Why Plant a Shade Garden?Shade Garden

    • Cool & Refreshing: Shade garden spaces are comfortable for people and plants in summer.
    • Low Maintenance: Many shade-loving plants require less watering than sun-lovers.
    • Unique Beauty: Shade gardens highlight foliage textures, variegated leaves, and subtle blooms.

Top Shade-Loving Perennials and Shrubs

Helleborus (Lenten Rose)

Among the first perennials to bloom in late winter and early spring, hellebores feature nodding flowers in shades of pink, white, purple, and green. They thrive in part to full shade and offer evergreen foliage year-round.

Hakonechloa (Japanese Forest Grass)

This graceful grass adds movement and golden-green color to shaded beds. It pairs beautifully with hostas and ferns, creating texture contrast in woodland-style gardens.

Heuchera (Coral Bells)

Known for their colorful foliage, coral bells bring deep burgundy, lime green, or silver tones to shady borders and they also produce delicate flower spikes in summer.

Hostas

The classic shade perennial, hostas come in countless sizes and leaf patterns. From giant blue-green leaves to compact variegated types, they create bold foliage statements.

Camellia (for Mild Climates)

These broadleaf evergreens bloom in fall or winter, depending on the variety. With glossy foliage and showy flowers, they brighten shaded foundations and woodland edges.

Witch Hazel (Hamamelis)

A unique option for filtered-shade locations is witch hazel which provides fragrant yellow to red blooms in late winter when few other plants flower.

Design Tips for a Shade GardenShade Garden Favorites

    • Mix Textures: Pair bold hosta leaves with fine-textured ferns and grasses.
    • Add Contrast: Use variegated foliage (like hostas or heuchera) to lighten dark corners.
    • Layer Plants: Combine groundcovers, mid-sized perennials, and taller shrubs for depth.
    • Mind Moisture: Many shade plants prefer evenly moist soil—mulch helps retain it.

Final Thoughts

Shade gardens don’t have to be dark or dull. With plants like hellebores, Japanese forest grass, coral bells, and witch hazel, you can create lush, vibrant spaces full of year-round interest. The right mix of textures and colors will transform low-light areas into some of the most inviting spots of your landscape projects.

How to Resolve Customer Landscape Issues

How to Solve response to landscape complaints

When handling unsatisfied customers it’s important to recognize why they’re complaining. If you don’t know what the problem is, then it’ll be rather difficult to determine your response to landscape complaints. Here are some helpful tips to deal with an angry customer.

Talk To Them Before Your Response to Landscape Complaints

This may Sound obvious but we sometimes assume we know what the problem is before any discussion. Talk to the customer and ask them what made them unhappy with the service you provided. Are they frustrated with the lawn service? Did you order the wrong colored pavers? Where the wrong plants used in the wrong place?

When providing a service, of any kind, there are a number of things that might go wrong and it’s up to the business supplying the service to make things right again. And while you won’t be able to please everyone all of the time, you need to do your best to keep the consumer in question as a customer. Sometimes this means going above and beyond your normal job duties in order to make this happen.

Call response to landscape complaints

If they call the office to make a complaint on the telephone, you need to realize that they’re expecting the problem to be resolved. They’re giving you the opportunity to offer a response to landscape complaints which means you need to fix it as quickly as possible. When customers complain, they aren’t trying to do damage to your business; they just want the issue taken care of.

If a customer leaves a negative review on Social Media, that generally means that they’re done dealing with you. Maybe the issue wasn’t corrected or their expectations haven’t been met.

All hope is not lost however, because you still have the opportunity to avoid future problems. Take a look at how your business is handling things and consider the fact that you might need to tweak or overhaul how your company is operating. Listed below are helpful ways to deal with unhappy customers when running a lawn care business:

Solve the Problem

If there is a problem, it’s best to solve it as soon as possible. Letting it go by the wayside does nothing to retain an angry customer. Little problems can also become even bigger problems and this can happen quickly, so it’s best to make things right, right away.

Listen and Learn

Listen to response to landscape complaints

Ask the customer why they are upset and then actually listen to what they have to say. Don’t interrupt them while they are talking because doing so may create resentment. The client may think you don’t care about their point of view. When they’re finished talking, be sure to repeat what they just said, so that once again, they know that you’re listening…. a response to landscape complaints might be something like “Yes, the pump on the fountain isn’t working, and yes, we’ll be out to replace it tomorrow afternoon.”

Research

After talking to the customer, it’s best to go back and examine your notes to see if maybe you missed something. Gather your team and talk to them as well. Did someone make a mistake? Look at the issue from the viewpoint of the customer and try to put yourself in their shoes. If this was your yard, how would you feel if something went wrong? If you discover that you or your team did something wrong, apologize to the customer and do what you need to do in order to fix whatever it was that went wrong.

Avoid Technology

What I mean by this is don’t hide behind your computer when something goes wrong. Get out there and make things right! A customer is more likely to respect you when you visit them at home or at their place of business.

Documentation

It’s best to document every home or business that you landscape. You should have a file for each consumer that you service. Keeping good records allows you to backtrack in the event that something DOES go wrong.

It’s not a matter of if something goes wrong, it’s a matter of when, and you should always be prepared to make things right. When keeping documentation, however, it’s always best to be organized.

Cut Your Losses

While this method should be a last resort it may need to be considered in response to landscape complaints. When dealing with the public, it’s important to realize that you’re not going to get along with everyone. When this happens take a step back and determine whether or not this is a customer worth keeping.

However, if the customer is demanding and the two of you are not a good match, then don’t be afraid to speak up. You may want to refund their money after fixing their lawn, or you could always refer them to another landscape company. Perhaps you know of someone who might be better suited to meet their needs.

Observe the Outcome

Take note of what happened after the response to landscape complaints. Did you order the wrong flowers? Was an employee late, again? Determine what you can do in the future to make sure that you, or your employees, don’t make the same mistake twice.

No matter the complaint, it’s always best to keep a level head because it does nothing for you or your business if you get upset every time something goes wrong. In fact, feeling hurt of injured only tends to make the situation worse than it already is. So, if you get a complaint from a customer, smile, be polite and do your best to make things right!

Moving a Big Tree

It takes an expert when it comes to moving a Big Tree. We have the people & we have the tools. We recently moved a Big Tree from our Leesburg Branch and we documented the process with our local photographer.  The tree is a Prunus cer Thundercloud 5-5.5”. The results are below.

 

Guide to Retaining Walls and Landscaping

Retaining Walls and Landscaping

Retaining walls and landscaping are often used in commercial and residential premises. Walls assist with great elevations and slopes to hold back soil and prevent erosion. In landscaping, retaining walls that are low can be used for planting beds and add to the curb appeal of land that was previously flat.

Employing services of landscape designers to layout a retaining wall and landscaping project is important.  Skill and keenness are needed to prevent the wall from leaning, bulging or cracking and becoming useless in the future. Keeping in mind the drainage, base, back fill, and height of the retaining wall is key before commencing construction.

Types of Retaining Walls

There are four major types of retaining walls. Putting them up will depend on the size to be erected, soil type and materials available.

1. Anchored Retaining WallAnchored retaining walls and landscaping

Anchors are mechanically directed into the soil attached by strips and cables to support an assortment of fronts of the retaining wall. Ends of anchors undergo expansion after pressurized concrete or other mechanical means are used to create this physical change. Anchored retaining walls are best for thinner walls.

2. Gravity Retaining Walls and Landscaping

Commonly used by landscapers, gravity retaining walls use mass and weight to keep the soil compact and prevent erosion. Materials used to erect these walls range from bricks, unmortared stone, pavers and dry-stacked stones. For shorter walls, reinforcement is done by digging a trench for the retaining wall to fit into.

3. Sheet Piling Retaining Wall

In areas with limited space, this wall is what you need. A very thin wall made of vinyl, wood or steel is driven in the soil at least 1/3 of the length. Additional reinforcement is done by erecting a corrugated structure vertically. This type of retaining wall is suitable for areas with softer and lighter soil. If you intend to put up a larger wall, strengthen the piling with an anchored retaining wall.

4. Cantilevered Retaining Wall

Usually taking an L-shape, cantilevered retaining walls have steel bars immersed in concrete or retaining walls from masonry attached to a slab foundation. The wall remains sturdy for a long time because the weight of the soil above exerts a lot of pressure on the slab.

Block retaining walls and landscaping are commonly used because the materials used during construction are easily available. The advantage of block retaining walls is their sturdy and durable aspect that makes it an investment. You can now seed your field and with time you will have a lawn growing on healthy conserved soil. This area of landscaping conserves the environment by preventing the occurrence of rills and gullies caused by running water.